Sutton Place Hotel Ueno

Location to Ueno (Iriya exit), grocery and shops in Ueno Station, Family Mart and other shopping malls was great. Room was typically small, but bathroom was large. Liked the fridge in room and access to shared kitchen.

The location to Ueno station was a bonus, only 3 minutes walk to the train. The Hotel room was small but I'm only there to sleep so not really an issue. Shower/bathtub was clean and water temperature and pressure was great. The room had aircon, a small fridge and TV, hairdryer and shower products supplied (no need to bring your own). Slippers, toothbrush and paste, a robe and other personal requirements are available at reception as you need them. I was there for 7 nights and had no problem with the room not being cleaned during my stay. I don't live like a pig so didn't need someone in the room everyday cleaning up after me, I appreciated the privacy of knowing no one was going into my room. Having said that, I placed my rubbish and towels outside my room door for pickup and picked up fresh towels and rubbish bags at reception as required. The staff are very friendly and accommodating, their English is great and will help with any questions you may have about your stay. The Hotel was around the corner from a Family Mart convenience store which was really handy for purchasing food, snacks, beer, drinks etc. There is a great place to eat two doors down to the left for Tonkatsu, a great set menu for a good price and a great tasting perfectly cooked pork cutlet, miso soup, rice and accompaniments. The hotel was a 10 min walk to Kappabashi (Kitchen town) known for anything to do with cooking, four good reputable Japanese Knife Shops, a plastic food model shop and everything in between for your kitchen needs. They have items you didn't know you needed for the kitchen until you see them. Fabric town in Nippori is only two stops away on the Yamanote line if you are interested in Japanese fabric and sewing accessories. The location of the Hotel to the Yamanote train line makes for easy travelling to all the popular areas in Tokyo city. It's a block behind the train line so you don't hear any train noise at all.

The hotel is in a great location, next to JR station and about 5 minutes walk to the Ueno subway station. The area is not crowded, many restaurants and convenience stores nearby, 5 minutes away from Ameyoko market as well! The hotel itself is a great choice. The room might not be super spacious but very comfortable and clean. Most of the things in the hotel are self-service, but everything is arranged in a very neat way so it is really convenient. Would stay here again!

The hotel is very close to the JR Ueno Station's Iriya exit/the subway's Hibiya & Ginza lines, making it very convenient for you to go around Tokyo. Hotel staff were friendly even if you don't see them all that often - they helped me receive a package my friend sent to the hotel for me, and were responsive to questions. The room is small, but the pictures on this website are quite accurate. Replacement of towels, etc. is self-service but it's all in the lobby so you can conveniently get it.

It was close to Ueno station. (We had the choice of local food nearby or European at the station). The hotel was clean our room was upgraded so we had plenty of space. The shower over the bath had great pressure and the bidet/toilet was handy.